Ticket Support System is an online PHP / MySQL based script used to process your clients requests. You will not have to worry about 2 or more people replying to the same email messages because with Ticket Support System multiple support operators can reply to clients' questions without overwriting each others replies.
One of the most important advantages is that you will not lose emails any more because of the SPAM filters used by many email providers. Your clients will be able to view your reply directly on a web page without having to login their email accounts. You can be 100% sure that you will receive all clients requests and they will read your replies !
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